Alligatoring Paint on newly painted cabinets

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Hi,
I had some old cabinets recently painted by a well known (in this area) company. I’m told they sanded them, cleaned them, primered and painted. The paint is oil based Sherwin Williams. It is “alligatoring badly”. They say it has only happened to them 3 out of 100 times. That they are not sure why it happened, that they think it may be due to grease build up. From what I’ve researched and found, and what the Sherwin Williams store tells me, it is due to

  1. painted over primer that is not dry, or
  2. painted on too thick

What do you think?
Thanks!

One Response

  1. This issue can be caused by various factors such as applying a topcoat over a not fully dried base coat, using incompatible paint products, poor surface preparation, or applying coats too thickly. To fix this problem, you must remove the existing paint by sanding it down to the bare wood. After sanding, ensure the surface is clean, smooth, and dry before applying a high-quality primer suitable for cabinets. Once the primer is dry, proceed with applying two thin coats of a premium cabinet paint, allowing each coat to dry completely before applying the next. Following these steps meticulously will help you achieve a smooth and durable finish on your cabinets, free from the unsightly effects of alligatoring paint.

    My questions is; What is this company doing to fix the problem?  No matter what the cause they should be fixing it quickly, taking all stress off your shoulders.  Make sure this company fixes everything to your satisfaction.

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